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Weekly Bulletin No. 830

Tuesday 22nd September 

Procurement heading

Marketplace Availability – Thursday 24th September 2020

Please be advised of an upcoming period of maintenance scheduled to take place on the Marketplace from 6:30pm to 9:30 pm Thursday 24th September 2020

We apologise for any inconvenience this may cause.

Issued by Heather Twinn - Procurement


Marketplace issues at checkout

Issue first notified in Bulletin 825:

We are aware that some users are still reporting issues to the helpdesk regarding Marketplace performance.

  • Basket empties during checkout – possible Java and or Browser caching

  • User is taken back to the log on screen.- may be slow network connection

Many users have found that clearing the java and or the browser cache resolves the issue, unfortunately, this is a process that users may have to repeat.

Clearing Java and Browser Cache  

Please note that most of the users experiencing this issue are working from home.

UIS have advised that slow network speeds could be causing Marketplace sessions to time out and return to the login page

If the above does not resolve the issue then please use the links below to submit the required information to identify the source.

Issued by Lesley Dent - System Administrator


General Finance heading

Financial Users Group (FUG) - Wednesday 23rd September

The next Financial Users Group is to be held at 10am on Wednesday 23rd September via TEAMS.

This is an open meeting so everyone is welcome, just click here to join in.

Agenda, papers and information on using teams are available on the Financial Users Group webpage

Issued by Lesley Dent - System Administrator.


Year end – final task

Year end certificates to be returned by Friday 25 September

For further information, please refer to the Year End Instructions pages on the Finance Division website.

Issued by Christine Rogerson - Finance Training


Training header

Forthcoming courses

New Virtual Course

Following a number of requests for a virtual version of the popular Excel Macro course, which covers Excel formulas and macros, we are delighted to say that the virtual How to Excel 3 (for finance staff) is being launched, as a pilot, on Wednesday 28 October. For more information and to book a place on this or the later dates, please use the above link.

Issued by Helen Parker - Finance Training


Forthcoming courses (via Teams)

Grants 2: Reporting using Cognos, 3 places, Tue 29 Sep

Manage departmental research grants using the Cognos reporting tool. Must have completed Grants 1 (online) and Cognos Intro or equivalent.

General Ledger 2, 4 places, Tue 6 Oct.

Following on from GL1, learn how to run and interpret GL reports. Must have completed GL1 and Cognos Intro or equivalent.

Issued by Christine Rogerson - Finance Training


FAQ heading

Monthly Accounting Timetable

To view the status of the monthly process including the month end close dates please use the following link: Accounting Timetable

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Vulnerable Periods

Some systems may be unavailable between 6.00am to 9.00am Tuesdays and Thursdays. Users will be notified of planned vulnerable periods here and in the latest bulletin.