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As of 30th January 2020, UIS have confirmed the following process and contact details regarding suspect emails

Report Suspect Emails To report a suspect email and don't require a response send the emails as an attachement to spam@uis.cam.ac.uk
Clicked on link If you have clicked on or opened a link, send the suspect email as an attachement to servicedesk@uis.cam.ac.uk

 

Issued 5th February 2020 

Slide updated to include latest phishing emails.

Body of email includes the following but may vary:

'Your account Password is due for expiration Yesterday:
Please kindly use the below to continue with same password'

Issued 16th January 2020

Today UIS issued a warning regarding another phishing email circulating.

Subject: Payment from Christopher Cough

 

Signed: ‘Thank you in advance for your cooperation, Admin.cam.ac’

Link: Appears to go to @admin.cam.ac.uk BUT it does not, it is a combination of two URL’s

DO NOT CLICK ON THE LINK

If you are using a mobile or a portable with a small screen, you might not see the second or full URL details.

As always please be vigilant and report any suspect emails to UIS Service Desk, do not forward the email but attach it to a new email.

UIS Service desk call 32999, or email:  servicedesk@uis.cam.ac.uk

 

Issued 3rd January 2020

The University has been contacted by HMRC to alert us to the fact that in recent days fraudsters have appeared to be targeting @cam.ac.uk email accounts with a tax-related email scam. The scam email says that HMRC owes the recipient some money and asks them to enter their details on a website to receive their refund. Please be vigilant and do not reply to these sorts of emails, open attachments or click on links.

 Please see HMRC’s latest advice below on what to do if you receive a suspicious email or text below.

  How can you spot a scam?

  1. Recognise the signs – genuine organisations like banks and HMRC will never contact you out of the blue to ask for your PIN, password or bank details.
  2. Stay safe – don’t give out private information, reply to text messages, download attachments or click on links in emails you weren’t expecting.
  3. Take action – forward all suspicious emails claiming to be from HMRC to "phishing@hmrc.gov.uk";and texts to 60599
  4. Check GOV.UK for information on "how to avaiod and report spams and recognise genuine HMRC contact"
  5. If you think you have received an HMRC-related phishing/bogus email or text message, you can check it against the examples published on GOV.UK.
  6. Contact your bank immediately if you believe you have submitted card details to a scammer and report to Action Fraud if you suffer financial loss.

Issued by Richard Hey - Deputy Director, University Information Service

UIS Service desk call 32999, or email:  servicedesk@uis.cam.ac.uk

Vulnerable Periods

Some systems may not be available between 6.00am to 9.00am Tuesdays and Thursdays, these periods may be used for system maintenance. Users will be notified of any planned use of vulnerable periods here and in the latest bulletin.

Top Tips

Please ensure your details are correct in Lookup - as these are used for email notifications and maintaining system details.  Click on the link and then select 'Your page' on the top right.

For further Hints and Tips - click here